Terms of service.

PLEASE READ THIS DISCLAIMER CAREFULLY BEFORE USING OUR SERVICES

This document sets out the terms and conditions (“Terms”) that govern your use of the products and services (“Services”) provided by Cryptorium s.r.o. (registration no. 56 684 258), a company incorporated under the laws of the Slovak Republic with its registered office at Betliarska 22, 851 07 Bratislava – mestská časť Petržalka, Slovakia (“Cryptorium”, “we”, “our” or “us”).
Contact: contact@cryptorium.org | Telegram: @cryptorium_org | Website: https://cryptorium.org

By creating an account, logging in, or otherwise using any Service, you confirm that you (i) are of legal age and capacity, (ii) have read these Terms—including the Risk Disclosure (Annex 1) and the list of Prohibited Businesses (Annex 2)—and (iii) agree to be legally bound by them.

We may amend these Terms at any time. The latest version is always posted on our website with the date of last revision. Continued use of the Services after amendments take effect constitutes acceptance of the revised Terms.

Cryptorium is not a financial, tax, or legal adviser. Nothing in these Terms or on our website is professional advice. Always seek independent professional advice before using Virtual-Currency services.

1 Definitions

TermMeaningAccountA user profile opened with Cryptorium that enables access to the Services.Virtual CurrencyA digital representation of value that is not issued or guaranteed by a central bank or public authority, accepted by natural or legal persons as a means of exchange (e.g., Bitcoin, Ethereum, USDT).Fiat CurrencyGovernment-issued legal tender (e.g., EUR, USD).WalletThe custodial wallet service provided by Cryptorium for storing Virtual Currencies.ExchangeThe virtual-currency exchange service operated by Cryptorium, enabling purchase, sale, or swap of Virtual and/or Fiat Currency.Order / TransactionA purchase, sale, deposit, withdrawal, or conversion request initiated by you through the Services.

2 Regulatory Status

Cryptorium conducts virtual-asset services in Slovakia on the basis of a valid trade licence for “Finančné služby týkajúce sa virtuálnych mien” and is supervised, for AML/CFT purposes, by the Financial Intelligence Unit of the Presidium of the Police Force (Finančná jednotka P PZ) under Act No. 297/2008 Coll. on the Prevention of Money-Laundering and Terrorist Financing (the “Slovak AML Act”).

3 Eligibility

You may use the Services only if:

  1. you are at least 18 years old (or the age of majority in your jurisdiction, if higher);

  2. you have not been suspended or blocked by Cryptorium;

  3. use of the Services does not breach any law, regulation, or court order applicable to you;

  4. you are not a resident of, or located in, any jurisdiction that we list as restricted on https://cryptorium.org;

  5. you are not on any sanctions list of the EU, UN, OFAC, or Slovakia, and you are not an SDN (Specially Designated National).

If you act on behalf of a legal entity, you represent that (i) the entity is duly incorporated and in good standing, (ii) you are duly authorised to bind that entity, and (iii) the entity itself meets all eligibility criteria.

4 Our Services

4.1 Virtual-Currency Exchange

We enable:

  • Virtual → Fiat and Fiat → Virtual conversions;

  • Virtual → Virtual swaps.

All Orders are pre-funded: you must hold (or deposit) sufficient cleared funds before the Order can be executed. The full Order amount plus applicable fees is reserved until completion or cancellation.

4.2 Wallet Service

Cryptorium provides a custodial Wallet. All Virtual-Currency balances remain your property; we hold them solely as custodian. We never pledge, re-hypothecate, or lend client assets.

4.3 Deposits & Withdrawals

  • Fiat deposits/withdrawals are accepted only from/to bank or payment-instrument accounts in your own name.

  • Virtual-Currency withdrawals are processed to the blockchain address you specify, subject to network conditions; Cryptorium has no control over blockchain settlement times.

  • Wire withdrawals are executed in accordance with normal banking hours.

5 Fees, Exchange Rates, and Limits

  1. Conversion Fee—displayed before you place an Order and again in the Order-confirmation e-mail.

  2. Network / bank fees—deducted from withdrawals or refunds.

  3. Exchange Rates—quoted on https://cryptorium.org; rates fluctuate and may differ for buy vs sell.

  4. Transaction Limits—set per user based on risk profile; to raise a limit we may require enhanced due-diligence documents.

6 Compliance & Due Diligence

6.1 Standard KYC/AML Checks

Before activating your Account we must verify your identity under the Slovak AML Act. Required information may include (without limitation) full name, date of birth, address, personal ID number, selfie/live-check, proof of address, source-of-funds evidence, and—for legal entities—incorporation documents, ultimate beneficial owners, and business model.

6.2 Enhanced Due Diligence

We may request additional information where risk factors are high (e.g., higher transaction limits, complex ownership structures, PEP status).

6.3 Ongoing Monitoring

Cryptorium continuously monitors Accounts and Transactions. We may block, reject, or reverse any Order that appears suspicious or non-compliant.

7 Prohibited Use

You must not use the Services for, or in connection with, any activity listed in Annex 2 (Prohibited Businesses) or for any purpose that is unlawful, fraudulent, or abusive—including but not limited to market manipulation, sanctions evasion, terror financing, or intellectual-property infringement.

8 Account Suspension & Termination

We may, at our sole discretion and without prior notice, suspend, restrict, or terminate your Account if:

  • you breach these Terms or applicable law;

  • we suspect unauthorised access, fraud, or AML/CFT concerns;

  • we are required to do so by law-enforcement, court order, or regulator;

  • your Account is or becomes subject to litigation or insolvency.

On termination we will arrange the return of any undisputed Fiat or Virtual-Currency balance, subject to applicable law, remaining KYC obligations, and deduction of fees.

9 Liability & Disclaimers

  1. No Warranties—Services are provided “as is” and “as available”, without express or implied warranties.

  2. No Advice—Cryptorium does not provide investment, tax, or legal advice.

  3. Limitation of Liability—To the maximum extent permitted by Slovak law, Cryptorium shall not be liable for indirect, incidental, special, punitive, or consequential damages, nor for lost profits or loss of data, even if advised of such possibility. Our aggregate liability in any 12-month period shall not exceed the total fees you paid to us in that period.

  4. Force Majeure—We are not liable for delays or failure caused by events beyond our reasonable control (e.g., natural disaster, war, internet outages, blockchain forks).

10 Security

You are solely responsible for safeguarding your Account credentials, 2FA tokens, Wallet passphrases, and private keys. Notify us immediately at contact@cryptorium.org if you suspect compromise. Cryptorium will never ask you to reveal your password or private keys.

11 Personal-Data Protection

Cryptorium processes personal data in accordance with the EU General Data Protection Regulation (GDPR) and our Privacy Policy (available on our website). By using the Services you consent to such processing.

12 Complaints & Dispute Resolution

  1. First instance—Contact support: contact@cryptorium.org. We aim to respond within 14 days (max 30).

  2. Mediation / Arbitration—If unresolved, either party may submit the dispute to mediation under the rules of the European Centre for Dispute Resolution, or to binding arbitration in Bratislava under the Rules of the European Court of Arbitration.

  3. Court jurisdiction—If arbitration is unavailable or unenforceable, the courts of the Slovak Republic (District Court Bratislava I) shall have exclusive jurisdiction.

  4. Governing law—Slovak law.

13 General Provisions

  • Intellectual Property—All content on cryptorium.org is our property; you may not reproduce or distribute it without written consent.

  • Taxes—You are solely responsible for paying any taxes arising from your use of the Services.

  • Amendments—We will give at least 30 days’ notice of changes, unless a shorter period is required by law or security concerns.

  • Assignment—You may not assign your rights or obligations; we may assign ours in connection with a merger or corporate reorganisation.

  • Severability—If any provision is held invalid, the remainder remains in force.

  • Language—The authoritative version of these Terms is English. Translations are for convenience only.

14 Contact

ANNEX 1 – RISK DISCLOSURE (summary)

  1. Virtual-currency prices are highly volatile and may result in total loss.

  2. Transactions may be irreversible; erroneous transfers may be unrecoverable.

  3. Regulatory changes can impact value, legality, or usage of Virtual Currencies.

  4. Cyber-attacks, technical failures, or blockchain forks can impede access to assets.

  5. This list is not exhaustive; assess your own risk appetite before trading.

ANNEX 2 – PROHIBITED BUSINESSES (non-exhaustive)

  • Illegal products or services

  • Intellectual-property infringement

  • Narcotics, steroids, drug paraphernalia

  • Weapons, munitions, explosives

  • Unlicensed money-services, FX, or securities brokers

  • Gambling, lotteries, or pyramid/Ponzi schemes

  • Adult content or escort services

  • Shell banks, mixer/tumbler services

  • Any business deemed high-risk by Cryptorium or by AML regulators

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